Terms of service
Terms and Conditions for Platinum Hair Diva
Effective Date: November 17th 2024
Welcome to Platinum Hair Diva! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing and using the website, services, and products offered by Platinum Hair Diva, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Product Information
We strive to provide accurate descriptions of our products, including hair types, textures, and styling recommendations. However, we do not guarantee that product images, descriptions, or specifications are completely accurate, as these may vary due to factors such as monitor settings or product batch variations.
3. Order Process
• Placing an Order: When you place an order through our website, you are offering to purchase the items subject to these Terms and Conditions. We reserve the right to refuse any order for reasons including but not limited to product availability or errors in pricing.
• Order Confirmation: Once your order is placed, you will receive a confirmation email. This is not an acceptance of your order, but a confirmation that we have received it.
• Shipping & Delivery: We will process your order and ship it according to the delivery method selected at checkout. Delivery times may vary depending on your location, shipping provider, and other factors.
4. Pricing & Payment
• Pricing: All prices listed on our website are in USD and are subject to change without notice. Prices do not include applicable taxes or shipping fees.
• Payment: Payment must be made through the available payment methods on our website. By submitting payment, you confirm that the payment details provided are accurate and valid.
5. Returns & Exchanges
• Return Policy: Due to hygiene and safety regulations, all sales are final unless the product is damaged or defective upon receipt. If you receive a defective or incorrect item, please contact us within 30 days of receiving your order, and we will arrange for an exchange or refund.
• Conditions for Returns: Items must be UNUSED , UNOPENED , and in their ORIGINAL packaging to be eligible for a return or exchange.
6. Account Responsibilities
• Account Creation: To place an order, you may need to create an account. You agree to provide accurate and complete information when creating an account.
• Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.
7. Intellectual Property
All content, including but not limited to product images, logos, designs, and text on the website, is owned or licensed by Platinum Hair Diva and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from us.
8. Limitation of Liability
To the fullest extent permitted by law, Platinum Hair Diva is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the website or our products. Our total liability for any claim related to your purchase will not exceed the amount paid for the specific product or service that is the subject of the claim.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the updated Terms and Conditions.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New York, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the competent courts of New York.
12. Contact Information
For questions or concerns regarding these Terms and Conditions or our products, please contact us at:
• Email: Platinumhairdivas@yahoo.com
Further Disclaimer:
Thank you for choosing Platinum Hair Diva. We appreciate your business and look forward to serving you!